Austin Jail (Travis County Correctional Complex) - Inmate Guide
Overview of the Facility
The Austin Jail, officially known as the Travis County Correctional Complex (TCCC), is a detention facility located in Del Valle, Texas. It serves as the primary incarceration facility for Travis County and houses both pre-trial detainees and sentenced inmates.
Contact Information
Address: 3614 Bill Price Rd, Del Valle, TX 78617
Phone: (512) 854-9889
Website: https://www.traviscountytx.gov/sheriff/jail-information
How to Locate an Inmate
To find an inmate at the Austin Jail, you can use the online inmate search tool provided by Travis County. Visit the Travis County Public Access System and enter the inmate's name or booking number.
Visitation Information and Hours
Visitation hours vary depending on the inmate's housing unit. Generally, visits are conducted via video visitation. On-site video visitation is available Wednesday through Sunday, while remote video visitation is available seven days a week. Visitors must schedule appointments in advance through the Travis County Sheriff's Office Visitation Portal.
How to Send Money
There are several ways to send money to inmates at Austin Jail:
- Online: Use JailATM or Access Corrections
- By phone: Call 1-866-345-1884 for JailATM or 1-866-345-1884 for Access Corrections
- At the facility: Use the kiosk in the lobby during business hours
Phone Calls and Video Options
Inmates can make outgoing collect calls or use prepaid phone accounts. Family and friends can set up prepaid accounts through GTL Connect Network. Video visitation is available both on-site and remotely through the same platform used for scheduling visits.
Inmate Services and Programs
The Austin Jail offers various programs and services, including:
- Educational programs (GED classes)
- Vocational training
- Substance abuse treatment
- Mental health services
- Religious services
- Recreation activities
History of the Facility
The Travis County Correctional Complex was opened in 1986 to replace the older downtown jail. It has undergone several expansions and renovations over the years to accommodate the growing inmate population and improve facilities.
Security and Management Information
The Austin Jail is operated by the Travis County Sheriff's Office. It employs a direct supervision model in many of its housing units, where officers are stationed directly in the living areas with inmates. The facility uses various security measures, including video surveillance, controlled access points, and regular inmate counts.
Legal and Visitation Rights
Inmates have the right to legal counsel and can meet with their attorneys during regular business hours. These visits are not counted against regular visitation time. Inmates also have the right to receive mail, make phone calls, and have visitors, subject to facility rules and regulations.
Booking and Release Process
Upon arrival, inmates go through a booking process that includes fingerprinting, photographing, and a medical screening. Personal belongings are inventoried and stored. For release, inmates must complete all required paperwork and settle any outstanding fees. Released individuals can retrieve their belongings from the property room.
Frequently Asked Questions
What items can I bring to an inmate?
Inmates are not allowed to receive items directly from visitors. All personal items must be purchased through the commissary system.
How often can inmates shower?
Inmates are typically allowed to shower daily, depending on their housing unit and schedule.
Are inmates allowed to receive mail?
Yes, inmates can receive mail. However, all incoming mail is inspected for contraband and must comply with facility guidelines.
What medical services are available to inmates?
The facility provides basic medical, dental, and mental health services. Emergency medical care is available 24/7.
Can inmates work while incarcerated?
Yes, many inmates are eligible for work programs within the facility, such as kitchen duty, laundry services, or maintenance tasks.
Famous Prisoners
While the Austin Jail primarily houses local offenders and is not known for high-profile inmates, some notable individuals who have been briefly held at the facility include:
- Matthew McConaughey - Arrested in 1999 for a noise complaint and suspected marijuana possession.
- Lance Armstrong - Briefly held in 1999 for speeding and failing to stop for a police officer while driving.
- Cedric Benson - Former NFL player, arrested multiple times for various offenses between 2008 and 2017.
- Alex Jones - Conspiracy theorist, arrested in 2020 for driving while intoxicated.
- Shia LaBeouf - Actor, arrested in 2015 for public intoxication.