New Hanover County Detention Facility Guide for Inmates
Overview of the Facility
The New Hanover County Detention Facility is a correctional institution located in Wilmington, North Carolina. It serves as the primary detention center for New Hanover County, housing both pre-trial detainees and sentenced inmates.
Contact Information
Address: 3950 Juvenile Center Road, Castle Hayne, NC 28429
Phone: (910) 798-4565
Website: https://www.newhanoversheriff.com/153/Detention-Facility
How to Locate an Inmate
To find an inmate at the New Hanover County Detention Facility, you can use the online inmate search tool available on the sheriff's office website. Alternatively, you can call the facility directly for information.
Visitation Information and Hours
Visitation is conducted through video visitation systems. Friends and family can schedule visits online or at kiosks located in the facility's lobby. Visitation hours vary depending on the inmate's housing unit and may be subject to change.
How to Send Money
Money can be added to an inmate's account through the following methods:
- Online: Through TouchPay Direct
- Kiosk: Located in the facility's lobby
- Mail: Send money orders to the facility address
Phone Calls and Video Options
Inmates have access to telephones during designated hours. Video visitation is available through the facility's contracted provider. Family and friends can set up accounts for these services online.
Inmate Services and Programs
The facility offers various programs including:
- Educational courses
- Substance abuse treatment
- Religious services
- Vocational training
- Mental health services
Security and Management Information
The New Hanover County Detention Facility is managed by the New Hanover County Sheriff's Office. It employs modern security measures and is staffed by trained correctional officers to ensure the safety of inmates, staff, and visitors.
Legal and Visitation Rights
Inmates have the right to legal counsel and can receive visits from their attorneys. Family visitation rights are subject to facility rules and may be restricted based on an inmate's behavior or security classification.
Booking and Release Process
Upon arrival, inmates go through a booking process that includes fingerprinting, photographing, and a medical screening. Release procedures vary depending on the circumstances of release (e.g., posting bail, completion of sentence, or court order).
Frequently Asked Questions
What items can I bring to visitation?
Visitors are generally not allowed to bring any items into the visitation area. All personal belongings must be stored in lockers provided in the lobby.
How do I post bail for an inmate?
Bail can be posted at the facility 24/7. Accepted forms of payment include cash, cashier's check, or surety bond through a licensed bondsman.
Are inmates allowed to receive mail?
Yes, inmates can receive mail. All incoming mail is inspected for contraband. Do not send cash, checks, or money orders through regular mail.
What medical services are available to inmates?
The facility provides basic medical care, including routine check-ups, medication management, and emergency services. Specialized care may be provided off-site if necessary.
Can inmates make phone calls?
Yes, inmates have access to telephones during designated hours. Calls are collect or prepaid and may be monitored or recorded.
