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Ontario County Jail Guide for Inmates

Overview of the Facility

Ontario County Jail is a correctional facility located in Canandaigua, New York. It serves as the main detention center for Ontario County and houses both pre-trial detainees and sentenced inmates.

Contact Information

Address: 3045 County Complex Drive, Canandaigua, NY 14424
Phone: (585) 396-4660
Website: https://www.co.ontario.ny.us/216/Jail

How to Locate an Inmate

To locate an inmate at Ontario County Jail, you can call the facility directly at (585) 396-4660 or use the New York State VINE (Victim Information and Notification Everyday) system online.

Visitation Information and Hours

Visitation hours are subject to change. Please contact the facility directly for the most up-to-date information on visitation schedules and procedures.

How to Send Money

Inmates can receive money through the following methods:

  • Online: Through Access Corrections
  • By phone: Call 1-866-345-1884
  • In-person: At the jail using the kiosk in the lobby

Phone Calls and Video Options

Inmates are allowed to make collect calls or use pre-paid phone accounts. Video visitation options may be available, but you should contact the facility for specific information.

Inmate Services and Programs

Ontario County Jail offers various programs to inmates, which may include:

  • Educational programs
  • Substance abuse treatment
  • Religious services
  • Mental health services

Security and Management Information

The Ontario County Jail is managed by the Ontario County Sheriff's Office and adheres to state and federal regulations for correctional facilities.

Legal and Visitation Rights

Inmates have the right to legal counsel and visitation. Attorneys can visit their clients during normal business hours or as arranged with jail administration.

Booking and Release Process

Upon arrival, inmates go through a booking process, including fingerprinting, photographing, and health screening. Release procedures vary depending on the circumstances of each case.

Frequently Asked Questions

What items can I bring to an inmate during visitation?

Visitors are generally not allowed to bring items to inmates during visitation. Any necessary items must be sent through approved channels or purchased through the commissary.

How can I send mail to an inmate?

You can send mail to an inmate by addressing it to: Inmate's Full Name, Ontario County Jail, 3045 County Complex Drive, Canandaigua, NY 14424. Include your return address on the envelope.

Are inmates allowed to receive packages?

Generally, inmates are not allowed to receive packages directly from family or friends. Most items must be purchased through the jail's commissary system.

How can I get information about an inmate's release date?

You can contact the Ontario County Jail directly at (585) 396-4660 for information about an inmate's release date. Keep in mind that this information may be restricted due to privacy concerns.

What medical services are available to inmates?

Ontario County Jail provides basic medical care to inmates, including routine check-ups, medication management, and emergency medical services when necessary. More specialized care may be provided off-site if required.

General Visiting and Contacting Information

We provide detailed visiting and contact information for Ontario County Jail. If you are have completed a Ontario County Jail inmate search and have located an inmate, the information on this page will help you to stay in contact. We help you send money to jail, send & receive text messages, and provide the address for in-person visits.

Sending Money

Inmates who are currently imprisoned in Ontario County Jail can receive money into their commissary account via money order, check or cash. Inmate visitors can also deposit money directly into the inmate's account at prison administrative office. Note: When sending the money via money order or check, mention the inmate id and full name on the back of the slip.

Sending a Package / Mail

You can send any mail to the inmates who are imprisoned in Ontario County Jail. Please send the mail or package to the address mentioned below.

Inmate Name,

Inmate ID,

3045 County Complex Drive, Canandiagua, NY, 14424

Please make sure the mail or package that you are sending comes under the list of approved items. For further clarification on the allowed items, contact the prison administration directly on 585-396-1800, 315-781-1966 .

Note: In case you want to send packages, you need to get prior approval from the prison administration. Contact the prison / jail staff for more information.

Phone calls

Inmates can call to any person outside who are on the approved members list between 7:00 AM to 7:30 PM. The cost of the call is beared by the receiver and the call can be of maximum 30 minutes. During rush hours, the calling time is reduced drastically to 10 minutes.

Visitation Rules

You need to get yourself registered in the visitors list before visiting any inmate in the prison. If you are visiting someone in Ontario County Jail, make sure you are in approved visitors list. Confirm with the prison authorities before coming to visit the inmate.

Listed below are the basic visitation rules which one must adhere to:

  • Visitor must not be a prior felon.
  • Visitor must have a valid government ID.
  • A legal guardian must be accompanied for children below 16 years of age.

Ontario County Jail Inmate Searcher

Fill out the form below and receive a detailed report on an inmate. This includes current and previous arrest records, social media handles, current and previous addresses & phone numbers.

How to lookup someone in prison or jail

Steps to follow for finding
an Inmate

Step 1


Step 2


Enter inmate id and personal information

Enter the inmate personal informations in the required fields

Step 3


Enter inmate id and personal information

Click on the 'Submit' button

Ontario County Jail driving directions

You can use the map plotted on the righ to find the driving directions to Ontario County Jail.

General Stats for New York

New York Total Number of Inmates

50,771

New York Total No. of Inmates

Number of people under Probation Supervision

76,323

Number of people under Probation Supervision

Prison population rate

154

Prison population rate: 100,000 residents

Parole Population

43,979

Parole Population

Incarcerated individuals with sentences of 50 years or longer

8,296

Incarcerated individuals with sentences of 50 years or longer

Sex

Sex

%

Total

Male

96.37

29,219

Female

3.63

1,102

Youth

Type

%

Total

Committed

61.29

513

Detained

37.99

318

Diverted

0.36

3

Prisons and Jails in New York